Archived: Leakage Management Plans

In October 2005 amendments to the Water Act 2000 took effect, requiring all Water Service Providers (WSPs) to prepare, and submit for approval, a System Leakage Management Plan (SLMP). In 2008 the Water Act 2000 was superseded by the Water Supply (Safety and Reliability) Act 2008 (the Act) but requirements for SLMPs remained substantially the same. Note: in March 2011, the regulator announced that the deadline for SLMPs that had not yet been completed would be extended to 2013 (see e Flash #112). SLMPs that had already been completed must remain in place.

The Act requires that Service Providers have SLMPs in place to minimise the water losses due to leakage from their water supply distribution systems. The plan should document the actual level of system leakage, indicate the measures to reduce leakage and set out a plan to implement those measures that are cost effective for the service provider to implement.

A SLMP must be prepared in accordance with both the provisions of the Act and the DNRME SLMP guidelines, and must be submitted by the water service provider for approval by the Regulator. To assist members in completing this requirement, qldwater created SLMP Template and Guidelines and Software to assist in Leakage Calculations and undertook training across the State funded partly by the Department of Local Government. The aims of these activities were:

  • assisting WSPs to fulfil the SLMP obligations of the Act and SLMP guidelines in a cost-effective and professional manner,
  • providing standardised approaches to data collection and analysis that are appropriate to the size of individual WSPs and individual Water Supply Areas,
  • outlining 'best practice' approaches to the management of system leakage, and to related calculations and predictions, and
  • providing standard worksheets for assessing system leakage and an initial estimate of potential leakage savings.

The SLMP Template and Guidelines is available to members from qldwater upon request.  The Excel Software is no longer available.

Relevant Documents

QWRAP Infrastructure Cliff Research Report 1 - Release Date 23-Apr-2018: - 2018 – Infrastructure Cliff? Queensland’s ageing Water and Sewerage Assets.- Research Report 5.1: In-ground asset age analysis

State Benchmarking Report 2016-17 - Release Date 27-Mar-2018: - The seventh annual Queensland Urban Potable Water and Sewerage Benchmarking Report produced by qldwater contains a suite of indicators and benchmarking data for 71 of Queensland’s urban water/sewerage utilities. The data is presented in figures which provide comparative information to enable each Service Provider to compare its performance against that of similar sized Service Providers.

Queensland Water Directory Resurgent Maintenance Services - Release Date 01-Dec-2017: - Capability Statement for Resurgent Maintenance Services

Unitywater Network Rehab Panel of Preferred Suppliers - Release Date 15-Mar-2016: - Unitywater tender for Network Rehabilitation Panel of Preferred Suppliers Agreement. qldwater archived all related documents and it is available on request.

Gympie Tender Cooloola Coast SCADA Upgrade - Release Date 18-Feb-2016: - The Cooloola Coast SCADA Upgrade project is to implement a robust and reliable SCADA system to operate and monitor the watr and sewerage assets in the Cooloola Coast Region including the upgrade of telemetry assets at the WTPs, Water Distribution Sites, WWTPs and Pump Stations. qldwater has archived other project documents (which are listed in the Invitation to Offer) and they are available on request.

ARCHIVE DEWS-Factsheet-Performance-Reporting - Release Date 21-Jul-2015: - Department of Energy and Water Supply fact sheet on annual performance reporting. The comparative report aims to allow customers to see how their service provider performs relative to similar providers and to allow benchmarking of similar service providers.

ARCHIVE DEWS-Introduction-to-performance-outcome-framework - Release Date 21-Jul-2015: -

ARCHIVE DEWS-CSS-Guidance-Material - Release Date 29-Oct-2014: - DEWS guidelines on preparing a Customer Service Standard.

ARCHIVE DEWS-DWQMP-Reports-Template - Release Date 29-Oct-2014: - DEWS template for preparing a drinking water quality management plan (DWQMP) report under the requirements of the Water Supply (Safety and Reliability) Act 2008.

eFlash #220 - 14 February 2014 - Release Date 14-Feb-2014: - 1. Legislative Amendments. | 2. New DEWS KPI Framework. |

eFlash #213 - 16 October 2013 - Release Date 18-Oct-2013: - New Queensland MP 1.4 Published. |

eFlash #212 - 15 October 2013 - Release Date 18-Oct-2013: - 1. Removal of Requirement for Trade Waste Plans under the EPP (Water) 2009.| 2. qldwater Sponsored Award Winners at IPWEAQ State Conference. |

eFlash #209 - 4 September 2013 - Release Date 05-Sep-2013: - 1. Amendments to the Regulatory Framework - Draft KPI Comments Due. | 2. LGAQ Submission on Infrastructure Charges. |

ARCHIVE Preparing a SLMP - Release Date 01-Jul-2013: - Guidelines for the preparation of a System Leakage Management Plan. Superseded, for information only.

eFlash #199 - 13 May 2013 - Release Date 13-May-2013: - 1. Total Water Cycle Management Planning Under the EPP Water. | 2. Best of the Best Water Taste Test - NQ Regional Winner. | 3. International Water Centre (IWC) Masters Scholarships. |

ARCHIVE Doc Library Preparing a DMP - Release Date 01-May-2013: - DEWS guidelines for the preparation of a Drought Management Plan.

ARCHIVE Emerald Training Slides Section 1 - Release Date 13-Apr-2012: - Water legislation and SWIM training workshop focused on the risks involved in provision of water and sewage services and the legislation and controls in place to mitigate those risks. Section 1 - Introduction and Water Quality Legislation

ARCHIVE Emerald Training Slides Section 2 - Release Date 13-Apr-2012: - Water legislation and SWIM training workshop focused on the risks involved in provision of water and sewage services and the legislation and controls in place to mitigate those risks. Section 2 - Water Security

Annotated List of Regulatory Reporting Requirements Updated March 2012 - Release Date 31-Mar-2011: - Annotated list of reporting requirements for Queensland Service Providers. This list was updated in March 2012 and supersedes all previous copies.

ARCHIVE Doc Library Preparing a OWUCP - Release Date 01-Jul-2011: - Guideline for Preparing an Outdoor Water Use Conservation Plan - Superseded, for information only.

e Flash #121 - 3 June 2011 - Release Date 03-Jun-2011: - 1. Drinking Water Quality Management Plans for Small and Medium Service Providers. |

ARCHIVE Preparing a SAMP - Release Date 01-Jul-2010: - Guidelines for preparing Strategic Asset Management Plans - superseded, for information only.

ARCHIVE Sewer Overflows Policy Guidelines and Template - Release Date 02-Apr-2010: - Sewer Overflow Policy and Supporting Technical Guidelines. This two part document expands on State Government Guidelines to provide steps Service Providers can follow to meet their General Environmental Duty to reduce overflows and resultant environmental impacts. (1641KB). | Also available for modification by members. | Companion document of the Sewerage Incident Emergency Response Manual | (423KB)

Sewage Incident Response Manual - Release Date 02-Apr-2010: - Industry template for a WSP-specific manual for responding to sewage overflow incidents and meet Queensland environmental legislation. Created by qldwater with input from members. | Available for modification by members. |

Wet and Dry Well Maintenance Manual - Release Date 04-Dec-2009: - Manual and template for best practice maintenance of wet and dry well pumping stations. Created by qldwater for use by members. | Available for update by members. |

Water Treatment Plant Operations and Maintenance Manual - Release Date 30-Jan-2008: - This manual deals with treatment facilities at Water Treatment Plants and was developed as a collaborative project between the NSW and Queensland Water Directorates. The finalised manual incorporates input from NSW and Queensland Water Directorate committee members and independent third party reviewers. The users of this manual will be local government authorities from NSW and Queensland responsible for the operation and maintenance of facilities at WTPs. | Available to members only. |

DERM TMP Guidance Document 01 Development Guide - Release Date 01-Jan-2008: -

DERM TMP Guidance Document 10 Service Standards Overview - Release Date 01-Jan-2008: -

DERM TMP Guidance Document 11 Service Standards Implementation Guide - Release Date 01-Jan-2008: -

DERM TMP Guidance Document 21 Financial Management Implementation Guide - Release Date 01-Jan-2007: -

DERM TMP Guidance Document 22 Ten Year Financial Model Basic - Release Date 01-Jan-2008: -

DERM TMP Guidance Document 23 Ten Year Financial Model Basic User Manual - Release Date 01-Jan-2008: -

DERM TMP Guidance Document 24 Ten Year Financial Model Advanced - Release Date 01-Jan-2008: -

DERM TMP Guidance Document 25 Ten Year Financial Model Advanced User Manual - Release Date 01-Jan-2008: -

DERM TMP Guidance Document 300 Asset Management Overview - Release Date 01-Jan-2008: -

DERM TMP Guidance Document 301 AM Water Demand Management - Release Date 01-Jan-2008: -

DERM TMP Guidance Document Financial Management Overview - Release Date 01-Jan-2008: -

DERM TMP Guidance Documents 00 Concept - Release Date 01-Jan-2008: - DERM Total Management Plan Guidance Documents

DERM TMP Guidance Documents 302 AM Water Loss Management - Release Date 01-Jan-2008: -

DERM TMP Guidance Documents 303 AM Infrastructure Plan - Release Date 21-Jul-2015: -

DERM TMP Guidance Documents 304 AM Asset Procurement - Release Date 01-Jan-2008: -

DERM TMP Guidance Documents 305 AM Evaluation & Renewal - Release Date 01-Jan-2008: -

DERM TMP Guidance Documents 306 AM Operations Management - Release Date 01-Jan-2008: -

DERM TMP Guidance Documents 307 AM Maintenance Management - Release Date 01-Jan-2008: -

DERM TMP Guidance Documents 308 AM Sewer I-I Management - Release Date 01-Jan-2008: -

DERM TMP Guidance Documents 309 AM Water Source Management - Release Date 01-Jan-2008: -

DERM TMP Guidance Documents 310 AM Energy Management - Release Date 01-Jan-2008: -

DERM TMP Guidance Documents 311 AM Drinking Water Quality Management - Release Date 01-Jan-2008: -

DERM TMP Guidance Documents 330 Asset Management Glossary - Release Date 01-Jan-2008: -

DERM TMP Guidance Documents 40 Environmental Sustainability Overview - Release Date 01-Jan-2008: -

DERM TMP Guidance Documents 41 Environmental Sustainability Implementation Guide - Release Date 01-Jan-2008: -

DERM TMP Guidance Documents 50 Risk Management Overview - Release Date 01-Jan-2008: -

DERM TMP Guidance Documents 51 Risk Management Implementation Guide - Release Date 01-Jan-2008: -

DERM TMP Guidance Documents 61 Performance Management Implementation Guide - Release Date 01-Jan-2008: -

DERM TMP Guidance Documents 62 Performance Management Information Management - Release Date 01-Jan-2008: -

Briefing on 2007 WOLA Bill - Release Date 17-Oct-2007: - Briefing from the State on Water and Other Legislation Amendment Bill 2007. Received on 12/1007 and approved 16/10/07 with initial measures taking place on Jan 2008 and other phasing in over several years.

ARCHIVE Do I need a SLMP or DMP? - Release Date 12-Sep-2007: - This easy to use flowchart has been created by QWD to assist Water Service Providers in determining whether a Drought Management Plan or System Leakage Management Plan needs to be completed.

ARCHIVE Clarification on qldwater SLMP Template - Release Date 02-Jul-2007: - List of clarification points on the QWD's SLMP Template based on frequently asked questions arising at the training workshops and from requests from other members. The attached sheet provides a short list of FAQs based on the main sections of the Template.

ARCHIVE WEMP Factsheet - Release Date 22-Jun-2007: - Background information on WEMPs and their introduction in SEQ.

Buliding over or adjacent to sewers policy - Release Date 15-Jun-2007: - Service Provider example policy on building over or adjacent to sewers. provided by Thuringowa water. | Free member download. | Third party document, that may be superseded. |