Archived: Total Management Plans

Total Management Plans (TMPs) were introduced in 1994 with the aim of promoting "best practice planning and least cost outcomes for water supply and sewerage planning". A TMP "quantifies and assesses the condition of assets, prioritises expenditure, and identifies options for cost saving and improvement in ways that are ecologically and financially sustainable.” 

TMPs were once required before State subsidy funding would be approved, but this financial incentive ceased in 2009 with the removal of water subsidies. Some service providers still see TMPs as a useful document as they provide an overview of the majority of key elements of a water business and overlap with many other regulatory requirements. 

Continuation of Total Management Planning is useful when it is properly integrated into the overarching business planning framework of a Service Provider. That is, a TMP that is created in a way that is useful for the service provider is a relevant document regardless of the incentive of subsidy availability. 

Summary Facts

Mandatory No
Relevant Period 1994 - 2014
Exemptions N/A
Penalty Provisions No
Penalty Units N/A
Approved Reviewed
Reporting N/A

TMP Coverage

The TMP Guidelines provided by DERM (Development Guide Chapter) suggested the following content for TMPs:

  • Purpose of the TMP.
  • Structure of the TMP.
  • Relationship to corporate and operational plans.
  • What the TMP will deliver.
Mission and Vision
  • Mission statement.
  • Vision statement.
  • Linkages with WSP/water authority’s strategic direction.
  • Relationship between mission, vision, objectives and strategies and the WSP’s strategic parameters.
  • Customer groups.
  • Major customers.
  • Services provided.
  • Service standards.
  • Revenue and expenses.
  • Revenue (by customer type).
  • Costs (by type).
Expectations of key stakeholders
  • Water authority (or owner/shareholders).
  • Customers.
  • State Government/local government.
  • WSP staff.
  • Basic description including consumption, flows, loadings, capacity, age, condition and performance.
  • Schematic layouts.
  • Development strategies — future plans for expanding the infrastructure and/or areas serviced.
  • Summary statistics on assets (mains, reservoirs, dams, channels, etc.), including quantity/length, current cost, annual depreciation, current value and average age.
  • Replacement cost profile (50-year).
Issues facing the business
  • A summary of the major issues potentially impacting on service delivery that need to be addressed.
Key management strategies

Summary strategic framework in tabular format which includes:

  • key result area and goal
  • sub-plan and objectives
  • management strategies
  • performance targets.
  • Overview of key management strategies — brief explanation of strategies under each key result area.
  • Action plans for implementing management strategies will be included in the relevant sub-plan (see below).
  • Proposed priorities for implementing sub-plans.
Service delivery strategy
  • Information on staff (including organisational hierarchy) and resources (depots, plant, equipment and in-house capabilities).
  • Outline of how services will be delivered (in-house, outsourcing).
Implementation of total management plan
  • Management responsibility.
  • Plan review (internal) and update process.
  • Evaluation and reporting process.
  • Documentation structure.
  • Scheme statistics (tabulations of schemes, asset capacities, quantities, demands/flows, asset values).
  • Service targets.
  • Financial statistics and projections (graphical).
  • Comparative performance indicators.
  • Basis for prioritising sub-plan implementation.

Suggested sub-plans (modified from TMP Guidelines Development Chapter)

Service Standards Plan
Financial Management Plan
Asset Management Plans
  • Water Demand Management Plan
  • Water Loss Management Plan
  • Infrastructure Plan
  • Asset Procurement Plan
  • Asset Evaluation and Renewal Plan
  • Operations Management Plan
  • Maintenance Management Plan
  • Sewer I/I Management Plan
  • Water Source Management Plan
  • Energy Management Plan
  • Drinking Water Quality Management Plan
Environmental Sustainability Plan
  • Environmental Management Plan
  • Effluent Management Plan
  • Sludge Management Plan
  • Trade Waste Management Plan
Risk Management Plan
Performance Management Plans
  • Performance Management Plan
  • Information Management Plan
Human Resources Management Plan

Suggested structure for TMPs (from TMP Guidelines Development Chapter)

Interaction with Other Plans and Regulatory Requirements

The contents of a Strategic Asset Management Plan (SAMP) overlapped broadly with sections of Total Management Plans but were more specific and (mandatory) guidance was provided for the creation of SAMPs. The DERM SAMP Guidelines stated that if all requirements are met (p. 2) a TMP could be submitted to the regulator as part or wholly meeting the SAMP requirements

Relevant Documents

No items found.