Key DEWS Deadlines and New Fact Sheets

Key DEWS Deadlines and New Fact Sheets

Key DEWS Deadlines and New Fact Sheets
Date: 29-Jun-2017

DEWS have released their finalised fact sheets for service providers to fulfil their reporting obligations under the new Bill.

The key obligations and dates for service providers under the framework are:

  • 1 July 2014: begin collecting key performance indicator data for annual performance report.
  • By 31 December 2014: develop new customer service standards.
  • 1 October 2015: submit annual performance report and publish online as soon as practicable.

Service providers will also need to publish their performance reports and customer service standards online as soon as practicable.

The key requirement for providers with existing recycled water schemes is:

  • 1 July 2014—register the scheme

The key requirements for providers with new recycled water schemes that will supply to higher exposure uses are:

  • Prior to supply – obtain an approved recycled water management plan
  • Prior to supply – register the scheme.

The key requirement for providers with new recycled water schemes that only supply to lower exposure uses is:

Within three months of first supply – register the scheme.

The fact sheets are available on the Department of Energy and Water Supply website:  http://www.dews.qld.gov.au/policies-initiatives/water-sector-reform/regulatory-reform

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